Practice overview
General Practice Intelligence — demand, capacity and access insights in one place.
Data last updated from clinical system
Need vs appts
Coming soon: match expected patient demand with available appointment capacity, helping you plan the right workforce at the right time.
Data refreshed: waiting for CSV import.
Monday to Friday only
All three bars use the same slot scale. Missed Empty means an unbooked slot whose start time has passed. Fill = booked ÷ (booked + available + Missed Empty); embargoed and blocked slots are excluded. Statuses reflect the loaded reports; booking pace and expected further booking use Slot Reports only.
Held capacity coming up · next 7 working days
Weekday appointment dates, not release dates. Release times are not supplied by the report. Select a working day to view its capacity.
Predicted appointment need · next 14 weeks
Historical Weekday Demand & Seasonal Projection
Historical booking demand and a 13-week seasonal projection for the selected Appointment Types.
Routine Forward Planning
Available appointments & waiting time
Routine Capacity and Waiting Times
Doctor appointments only · Historical bookings and indicative capacity planning
Weekly doctor appointments required
Capacity to aim for each target waiting time over your selected planning period.
Target waiting time
| Target | Appts / week | Additional / week |
|---|
Select a target waiting time.
Uses Darwin Insight IQ Slot Reports once loaded.
Planning estimate, not a validated waiting-time prediction. Booking demand excludes requests not captured by completed bookings; existing forward-booking constraints and service changes are not separately modelled.
Routine Forecast
Expected new bookings by week, calculated from historical booking activity.
Historic Booking Activity
Urgent Capacity
Routine Capacity
Signposting
Signposting activity by destination · Each line represents a signposting destination
Loading signposting data…
Waiting Time Ranges
Time from booking to appointment · One-day histogram bins
Waiting-time diagnostic breakdown
Booked appointments with valid waiting times matching the selected date range and filters. Sorted by contribution to the first (0–1 day) bar.
Median Waiting Times
Median booking-to-appointment waiting time by appointment month (days)
Booking Times
Calculated booking time throughout the day · 15-minute intervals · All loaded booking dates
Manage people
Names and user types are read from the appointment CSV exports. Review their suggested detailed clinician type and locum status, changes are saved automatically to OneDrive.
Clinician Groups
Drag detailed clinician types between groups. Use the pencil or × to rename or delete a type or group. Add types or groups as needed.
| Name of user | User type | Assigned Clinician Type | Clinician Group | Locum |
|---|
Changes save automatically to OneDrive.
Personal Settings
Practice settings
Practice Users
Users with access to this practice dashboard.
| Name | Email address | Access | Actions |
|---|
Practice List Size
Practice list size over time
Drag any monthly point vertically to set the registered list size. Other months adjust smoothly between your chosen points.
Changes save automatically to OneDrive when connected.
Slot settings
Organise Appointment Types and detailed Appointment Types using the same controls as People settings. Drag types between groups, or use the pencil and × to rename or delete.
Appointment Types
Assign each appointment type to a broader care category.
Manage Categories
Add, rename or colour your categories.
Consultation modes
Modes used in the slot type table
Slot Purpose
Create your own purpose categories. Add, rename, delete or choose a colour. Slot assignments will be added in the next step.
Capacity Status
Classify slots as core planned capacity or additional capacity. Add, rename, delete and colour-code your own statuses.
Include / Exclude Slot Types
Switch off slot types to exclude them from dashboard activity and Slot Mapping. Changes save automatically.
| Slot type | Appointment Types | Consultation mode | Slot purpose | Capacity status |
|---|
Changes save automatically to OneDrive. Other computers load updated settings when they refresh. Unassigned slot types appear in an “Uncategorised” category.